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Shipping and Delivery Conditions
Welcome to Organics by Jumira! We are committed to providing you with a seamless shopping experience. Below are our shipping and delivery conditions to ensure clarity and transparency regarding your orders.
Shipping Methods
Shipping Costs
Order Processing Time
Delivery Locations
Order Tracking
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Shipping Methods
We offer a variety of shipping options to meet your needs:
– Standard Shipping: Delivery within 5-7 business days.
– Expedited Shipping: Delivery within 2-3 business days.
– Express Shipping: Next-day delivery available for select locations.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. We offer free shipping on orders over [Insert Amount] within [Insert Region/Country].
Order Processing Time
All orders are processed within [Insert Time Frame, e.g., 1-3 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in the shipment of your order.
Delivery Locations
We currently ship to across Nigeria. Please check your address at checkout to ensure we can deliver to your location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your shipment. You can also track your order through your account on our website.
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Delivery Issues
Missing or Damaged Items
Returns and Exchanges
International Shipping
Customs and Import Duties
Delivery Times
Contact Us
Changes to Shipping Policies
Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team. We will work with you and the carrier to resolve any issues as quickly as possible.
Missing or Damaged Items
If you receive a damaged item or if an item is missing from your order, please contact us within 48 hours of receiving your package. We will assist you in resolving the issue promptly.
Returns and Exchanges
For information on our returns and exchanges, please refer to our *Return Policy* page. In summary:
– Return Window : You may return items within 7 days of receiving your order.
– Condition of Items: Items must be unused, in their original packaging, and include all tags and labels and some items may not be due for return eg raw ngredients.
– Return Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. In such cases, we will provide a prepaid return label.
International Shipping
We offer international shipping to selected countries. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the customer. Delivery times for international orders may vary based on the destination.
Customs and Import Duties
International customers may be subject to customs fees, import duties, or taxes upon delivery. These charges are not included in the shipping costs and are the responsibility of the recipient. We recommend checking with your local customs office for details regarding potential fees.
Delivery Times
While we strive to meet the estimated delivery times provided at checkout, please note that delays may occur due to unforeseen circumstances, such as weather conditions, carrier delays, or customs processing. We appreciate your understanding and patience
Contact Us
If you have any questions or concerns about our shipping and delivery conditions, please feel free to reach out to our customer service team:
– Email: organicsbyjumira@gmail.com
– Phone: 07015547844
– Contact Form: Click
Changes to Shipping Policies
Organics by Jumira reserves the right to update or modify these shipping and delivery conditions at any time. Any changes will be posted on this page, and we encourage you to review our policies regularly.
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By placing an order on our website, you acknowledge that you have read and agree to these shipping and delivery conditions. Thank you for choosing Organics by Jumira—we appreciate your business!